Horsham District Older Peoples Forum

West Sussex County Council provide social care and health support

Their website is here


They provide emergency cover outside normal office hours of 9.00am - 5.00pm Monday to Friday, covering evenings and overnight, weekends and bank holidays.

Phone: 01243 642121 (urgent referrals for adults)

Phone: 01903 843239 (to contact an Approved Mental Health Professional, who will consider an urgent Mental Health Act Assessment - for all age groups)

WSCC Adult Social Care publications


Carers Support Autumn / Winter 2019 Newsletter


Carers Support West Sussex (CSWS) is an independent charity, working in close partnership with West Sussex County Council and the NHS to identify and offer support to unpaid family and friend Carers across the county.

We support registered carers across West Sussex:·      

  •  Providing more than 50 monthly carers groups addressing a wide range of caring situations
  •        Our Carer Learning and Wellbeing programme provides free courses such as Coping with Caring
  •        Counselling
  •        Carer Equipment Service to support those in a caring role
  •        Carer Health and Wellbeing Fund
  •        Signposting to relevant services and organisations.  

CSWS has a dedicated dementia team whose primary role is to support someone looking after a family member or friend with dementia who could not manage without their help. 

We send out a monthly free e-newsletter with details of our groups and other news of interest to those caring for someone with dementia.

To find out more or to register as a Carer call our Carer Response line on 0300 028 8888.Email info@carerssupport.org.uk or visit carerssupport.org.uk


Carers Health Scheme

Are you looking after family or friends who are ill, frail or have another health concern?
Do you feel the caring role is impacting on your own health and wellbeing?
The Carers Health Team can offer professional support and guidance 
to maintain your own health and wellbeing.

Are you aged over 18 and caring
for a relative, partner, friend or neighbour who is ill, frail, disabled or has mental health or substance misuse problems?

Are you having dif´Čüculty with maintaining your own health & wellbeing in order to cope with the demands of your  
daily routine? 

Maybe you don’t have time to visit your GP surgery for a general check up?

Our carers health team can visit you at home and check your general state of health and wellbeing. We can offer advice about how 
to keep healthy and manage any health issues you might have.

Who we are
We are a free service provided by Sussex Community NHS Foundation Trust for informal carers over the age of 18 registered 
with a West Sussex GP.
Our aim is to improve both your own
health and the health of the person you are looking after.

Our service is staffed by trained health care professionals who can provide you with advice and information to help you in your caring role.

What does the service do?
We work closely with other NHS specialist services, social and caring services as well as many other voluntary and community services.
Our Carer Health Clinicians will work in partnership with you to provide personalised one to one advice and information. 

This could include:

• Practical advice and training to help you in your caring role, such as safe moving and handling techniques and managing medication.

• Information and advice on other services to help you in your caring role and
lead a healthier lifestyle.

• Advice and information to help you plan for the future and guide you through the complex health and social care system.

• Referral for health screening/NHS health check.

How to get in touch
Please contact us if you have any questions or think our service may be of use to you.  

We are open from 8am to 6pm, Monday to Friday (except on bank holidays). If you call outside our opening times, please leave a message on the answerphone and we will call you back as soon  as we can. We cover all areas of West Sussex.
Contact us
Phone: 01243 623521
Fax: 01243 623522
Email: SC-TR.carerwellbeing@nhs.net

Leaflet here

Video here


Consumer law advice letter sets out obligations to care homes November 2018


Care help denied to 700,000 elderly in system 'under siege' Times 7th February 2020

Thousands with dementia being 'dumped' in A&E every day Telegraph 22nd January 2020

Charges are a 'stealth tax on those unlucky to need care Sunday Telegraph 21st July 2019

Councils 'mislead' families over care they are entitled to Sunday Telegraph 14th July 2019

Rip off fees for residents to end Telegraph 7th December 2018

Britain facing 350,000 shortfall of care workers Telegraph 26th November 2018 

Elderly care at risk as watchdog warns over Allied Healthcare Times 6th November 2018

The social care crisis is about more than money Times 3rd October 2018

Dementia patients charged 40% more for care Times 1st October 2018

Day centre cuts force elderly into full time care Sunday Telegraph 12th August 2018

Care for the elderly should not be left to daughters Sunday Telegraph 12th August 2018

'Behind the headlines - the battle to get care at home' - Age UK report May 2018

More than a million older people left without help Times 9th July 2018


The State of Care Report 2017

Have you applied for a Power of Attorney between 1st April 2013 and 31st March 2017? The government overcharged the fee. Claim your refund from the government here

Future Learn -  free online learning courses - including healthcare and mental health courses including Alzheimer's i.e 'Creating moments of joy for people with Alzheimer's' www.futurelearn.com

Clinical waste - free collection click here for information 

Tel: 01903 719646
Email: ask@medisort.co.uk

NHS Continuing Healthcare

What is continuing healthcare? NHS continuing healthcare – also known as NHS continuing care or NHS CHC – is free healthcare provided outside of hospital that is arranged and funded by the NHS. It may include paying for care costs typically funded by a local authority under the banner of social care, such as fees for a care home, but where these arise due to a specific health need.When delivered effectively, it can enable people to go on living as full a life as possible. It can also have the benefit of reducing anxiety and minimising pressure on family and friends.

Benefits in hospital and care homes (If you're going into hospital or a care home, your benefits may be affected. You must tell the appropriate benefit office about any changes in your circumstances.)

West Sussex Care Guide 2017/18

Care - Benefits and checklist

What to consider when choosing a good care home

What to consider when choosing a good Care at Home service

Carers Support West Sussex Summer 2017 newsletter

Independent Age - advice videos (Youtube)

Charities call for changes in NHS Continuing Healthcare

Beacon Continuing Healthcare - Free & Independent advice 

0345 548 0300

'Leading you through the maze of NHS Continuing Healthcare'

'For over 12 years our caseworkers have provided expert independent advice, casework and advocacy to individuals and families at any stage of the NHS continuing healthcare assessment or appeal process.Our advocacy is fully independent of the NHS and we robustly challenge eligibility decisions where necessary, however our relationships with statutory departments allow us to work with them to gain the best possible results for you as quickly as possible. We bridge the gap between the NHS and the public, breaking down communication barriers and providing high quality information and advice at each stage.'

Other useful information

Horsham District Council Community Link Alarm

Carewise West Sussex – Care Funding Advice

Information and advice to help you make the right choices and 

ease the worry of paying for care.   Help to consider your care options.  Money and benefits check. 

Comprehensive care services information. Approved Independent Care Fee specialists.
Tel: 01243 642555 
- information here

Carers Support West Sussex  0300 028 8888

Contact the Elderly  Supported by a network of volunteers, Contact the Elderly organises monthly Sunday afternoon tea parties for small groups of older people aged 75 and over, who live alone, offering a regular and vital friendship link every month. 0800 716543 

Action on Elder Abuse - confidential helpline 0808 808 8141

BBC website - what's the cost of care in your area?

Good Care Guide

Independent Age - advice and support for older age

Macmillan Cancer Support    0808 808 00 00

Non Emergency Patient Transport Service (NEPTS) From 1st April 2017 South Central Ambulance Service NHS Foundation Trust (SCAS) is providing the NEPTS service for patients registered with a GP in Sussex.

Newspaper articles

(see separate page for more articles)

Day centre cuts force elderly into full time care Sunday Telegraph 12th August 2018

Care for elderly should not be left to daughters Sunday Telegraph 12th August 2018

We neglect unpaid family carers at our peril Telegraph 17th July 2018

Minimum wage rise affects care homes' quality of care Telegraph 9th July 2018

More than a million older people left without help Times 9th July 2018

Spending on social care down by 9% Times 14th June 2018 :

'Spending on social care is 9 per cent lower per person than a decade ago despite extra government funding and councils trying to protect services by switching money from other budgets, an analysis has shown.

Local authorities’ spending on adult social care fell by 10 per cent in real terms between 2009-10 and 2014-15, a report by the Institute for Fiscal Studies said. This was partially offset by extra funds from central government, the National Health Service and higher council tax receipts.Even so spending on care provision for elderly people and adults with disabilities will be 3 per cent less than in 2009-10 and, taking into account the growth in population since, this is equivalent to 9 per cent less per head, the report said.

Izzi Seccombe, chairwoman of the Local Government Association’s community board, said: “Adult social care services face an annual funding gap that will exceed £2 billion by 2020. Fundamental changes to the way we fund adult social care are needed if we are to deliver a system that works for everyone in society.” '

Refunds for 1.8m on powers of attorney Sunday Times 4th February 2018

Social care at 'tipping point' as back pay crisis grows Guardian 29th January 2018

Funding crisis leaves thousands of care home facing collapse Times 20th August 2017

Care homes have 'culture of apathy' Times 10th August 2017

The big myth behind the care cost 'cap' Sunday Telegraph 25th June 2017

Average nursing home now costs £1,000 per week Telegraph 15th May 2017

Stop separating elderly couples Times 10th May 2017

Elderly at risk as care homes close with days' notice Times 27th April 2017

Care homes can be lonely and cruel places. But they can also be inspiring places too. The Observer & Guardian 5th March 2017

One in four care homes rated 'bad' or 'poor' by residents or their families Telegraph 13th February 2017

Councils struggling to meet demand for elderly care services  Telegraph 21st Nov 2016

Slow, patchy, cruel: care funding damned as 'not fit for purpose' Sunday Times 13th November 2016

NHS hospitals open own care homes in beds crisis Times 15th October 2016

Care crisis as struggling nursing homes forced to shut   Telegraph 12th October 2016

Care homes under pressure as costs soar   Times 12th October 2016

How to get the NHS to pay your care bill - Sunday Times 2nd October 2016

'The experts guide to getting NHS care funding' from above article

NHS care complaints double Sunday Times 9th October 2016

National Framework for NHS for continuing healthcare & NHS funded nursing care 

Most town hall neglect claims are made against care workers Times 6th October 2016

Elderly patients silenced by fear The Times 30th December 2015

 email: horshamolderpeoplesforum@gmail.com
Twitter @hdopf

© Horsham District Older Peoples Forum 2018

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